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Independent guidance on the UK landline switch-off

Landline Switch
  • About the landline switch
  • Check devices & alarms
  • Plan for power cuts
  • Help & terms
  1. Home
  2. Contact

Contact us about the landline switch

Last reviewed: 2026-03-04

Get in touch

Email: hello@landlineswitch.co.uk

What to contact us about

  • Corrections: if you spot an error or outdated information on any page
  • Accessibility problems: if you have difficulty using the site with assistive technology or any other access need
  • Feedback: suggestions for topics we should cover or ways to improve the tools
  • Press and partnerships: if you work for a council, housing association, charity, or telecare provider and want to discuss linking or collaboration

What we cannot help with

We are not a phone provider and cannot make changes to your phone line or account. If you need help with your specific service, contact your phone provider directly. How to contact your provider.

We cannot provide individual advice on specific alarm systems or telecare devices. Our tools and guides give general guidance based on device type. For specific compatibility questions, contact the company that installed or monitors your device.

Landline Switch

Independent guidance on the UK landline switch

Safety & support

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  • FAQ
  • Power-cut plan
  • Device checker

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Evidence-led guidance. See sources and last reviewed dates.

Landline Switch shares general guidance about digital landlines. We are not your phone provider and we do not certify devices. If you rely on a landline for safety, check with your provider.

© 2026 Landline Switch.

This is general guidance from Landline Switch. We are not your phone provider and we do not certify devices or installations. If you rely on a landline for safety (for example, a personal alarm), check with your provider and your device supplier.

Not monitored. If you need urgent help, call 999. To report a power cut, call 105.