Devices and alarms affected by the switch

Check which devices and alarm systems are affected by the move to digital landlines, and what to do about each one.

Device risk checker

Answer a few questions about your home or business. Get a personalised report showing which devices are at risk.

Telecare and personal alarms
Pendant alarms, fall detectors, and other telecare devices that use the phone line
Security and fire alarms
Monitored burglar alarms, fire alarm communicators, and CCTV systems
Door entry and intercoms
Entry phones and intercom systems that connect via the phone line
Lifts and emergency lines
Lift emergency phones, emergency call points, and help lines in buildings
Payment terminals and business lines
Card machines, fax, franking, and business phone lines that dial out
Monitoring and alarm signalling
How alarm communicators and signalling protocols are affected
Fax machines and analogue devices
Fax machines, dial-up modems, and other analogue-only equipment
Franking machines
Franking machines that download postage credit over the phone line
EPOS and phone-line devices
Card terminals, EPOS systems, and other commercial devices
How to identify what you have
A practical guide to finding devices in your home or business

Tell your provider about telecare
Call script and checklist for speaking to your phone provider about telecare
Telecare compatibility checklist
A printable checklist to confirm your telecare equipment is compatible
Business device audit checklist
Room-by-room printable checklist for auditing business devices